Insurance & Payment

Insurance & Payment

Dental care for children is an important part of their total health program. We believe caring for your child’s teeth should not become a financial burden for you. In the event that full payment is not possible at the time services are rendered, we have some payment methods that may assist you. We also accept most insurance carriers. Please call if you have insurance questions.

If you have dental insurance, you are aware that these plans vary greatly. We we will help you review your benefits. For your convenience, we also accept major credit cards.

 

Fee & Payment Policy

We request that account balances be cleared within 60 days of service. You may use Visa, Mastercard, Discover and Care Credit https://www.carecredit.com/. Payment arrangements must be made prior to having treatment.

Insurance

We are happy that you have dental insurance for your child. Since there are many insurance companies and they all cover at different rates, it is very confusing for the dental office and the parent to know what insurance will actually pay. To keep things as simple as possible and less confusing, our office policy is to charge the same fee to all patients so it is as fair as possible. To enable us to have up-to-date and accurate billing information in our system, please bring the following to every visit:  

  • Current insurance card(s)
  • Photo ID

Insurance cont.

We will accept payment from your insurance company, but insurance usually only pays a portion of the cost. Since this portion can range from 25% to 100%, we will give you an estimate of your portion based on our experience working with your company. This means that after your insurance has paid, you may be required to pay an additional payment or you may receive a refund. We will be glad to send a predetermination upon request; however, dental insurance companies currently respond in 30-90 days. Please provide us with your group insurance number and insurance company phone number so we can efficiently process your claim.   We are pleased to offer electronic billing to our families with dental insurance. With your complete subscriber information, we can electronically bill the primary insurance carrier the same day as services are rendered. In order to successfully process a claim, the following information is necessary:    

  • Subscriber’s Name
  • Address
  • Birthdate
  • Social Security Number
  • Employer
  • Insurance Company’s Name & Address